Certification Avaya de téléchargement gratuit pratique d'examen 3001 3302 3303 3301 3305 6207, questions et réponses

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Code d'Examen: 3001
Nom d'Examen: Avaya (Avaya IP Office Configuration and Maintenance Exam)
Questions et réponses: 84 Q&As

Code d'Examen: 3302
Nom d'Examen: Avaya (Avaya Contact Center Control Manager Implementation and Maintenance Exam)
Questions et réponses: 70 Q&As

Code d'Examen: 3303
Nom d'Examen: Avaya (Avaya Proactive Contact Implementation and Maintenance Exam)
Questions et réponses: 82 Q&As

Code d'Examen: 3301
Nom d'Examen: Avaya (Avaya Aura Contact Centre Maintenance & Troubleshooting Exam )
Questions et réponses: 54 Q&As

Code d'Examen: 3305
Nom d'Examen: Avaya (Avaya Aura® Experience Portal with POM Implementation and Maintenance exam)
Questions et réponses: 64 Q&As

Code d'Examen: 6207
Nom d'Examen: Avaya (Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation Exam)
Questions et réponses: 62 Q&As

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NO.1 A customer is installing Avaya Contact Center Control Manager (ACCCM) with two locations and two
Communication Managers (CM). The customer requires that the ACCCM controls the number ranges that
are allowed to be configured for extensions on each CM. Location 1 will be allowed extensions 1000-1999,
and Location 2 will be allowed extensions 2000-2999.
Using ACCCM, how can this be configured.?
A. Add twodial plans in ACCCM. Dial Plan1would be configured for ExtensionsRange1000-1999, Range
Management enabled. Dial Plan 2 would beconfigured for Extensions Range 2000-2999, Range
Management enabled. Dial Plan 1 is assigned to Location 1 and Dial Plan 2 is assigned to Location 2.
B. Add two dial plans In ACCCM. DialPlan 1 would be configured for Extensions Range 10001999, In
Range enabled. Dial (Man A would be configured for Extensions Range 2000-2999, In Range cabled. Dial
Plan 1 is assigned to I oration 1 and Dial Plan 2 is assigned to Location 2.
C. Add one dial plan in ACCCM. The Dial Plan would be configured for Extensions Range 1000-
2999,Range Managementenabled. The Dial Plan is assigned to Location 1 and to Location 2.
D. Add one dial plan in ACCCM. The Dial Plan would be configured forExtensions Range 10002999, In
Rangeenabled. The Dial Plan is assigned toLocation1 and to Locution 2.
Answer: B

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NO.2 What arc three advantages of the Audit Server? (Choose three.)
A. the ability to rollback the CM administration
B. the ability to restart the License, Provisioning, and Synchronizer services in Windowsin event of
afailure
C. the ability to schedule delayed saves during maintenance hours
D. abilitytoprovide a Security Firewall to Avaya Contact Center Control Manager (ACCCM)
E. auditing to a single field level
F. unlimited database entries
Answer: A,E,F

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NO.3 A customer plans to integrate Avaya Contact Center Control Manager (ACCCM) with Active Directory.
Which statement describes the ACCCM requirement that is mandatory for connectivity?
A. The ACCCM server must be a member of the domain or a trusted domain.
B. The LDAP Port must be 636.
C. Provisioning servermust run with Administrative Domain Account.
D. Windows servermustbe 2008 R2 64-bit.
Answer: A

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NO.4 You have Installed Avaya Contact Center Control Manager (ACCCM) and you need to synchronize with
the Communication Manager (CM) for the first time.
Which statement is true regarding the Synchronizer?
A. The synchronizer can be used for initial data migration only.
B. Only the initial synchronization will be done through the Web interface.
C. The Synchronizer can only be used as a sync service that synchronizes information on a daily basis.
D. Only the initial synchronization will be done from the Synchronizer windows application.
Answer: C

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NO.5 The Avaya Contact Center Control Manager (ACCCM) Web UI is responsible for the ACCCM Admin
Web interface. There are multiple functional buttons and action bars available on each tab. The exhibit
depicts the Users tab.
What is the section outlined in red in the illustration?
A. Main details area
B. Organization Chart action bar
C. Quick Search
D. User/agent action bar
Answer: D

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Les meilleures Avaya 6207 examen pratique questions et réponses

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Code d'Examen: 6207
Nom d'Examen: Avaya (Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation Exam)
Questions et réponses: 62 Q&As

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NO.1 A technician has installed a now Avaya Aura Viewer server and configured It to store data coming from
five different Avaya Aura Contact Recording (Avaya CR) systems. The technician has created just a query
for testing functionality and is able to retrieve calls and play them. The customer was called for
information but they notice that there are no calls associated to one of the Avaya CRs (name ver2).
What are two possible causes of this problem? (Choose two.)
A. The query has not been released to Server2.
B. Server2 is a standby recorder for one of the other Avaya CRs, so it did not record any calls ' time
intervals the query was fun.
C. Server2 was not included as a "Capture Platform" into the Viewer Administration page.
D. Grant rights were not granted to the customer for Server2.
E. Server2 was not included as a "Location" in the Viewer Administration page.
Answer: A,C

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NO.2 A technician has successfully installed the Avaya Aura Quality Monitoring (Avaya QM) software on a
client site, and needs to configure the Software.
What needs to be configured at level1?
A. Switches
B. DataConnections
C. Servers
D. Sites
Answer: D

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NO.3 A technician has configured one Avaya Aura Contact Recording (Avaya CR) system to be used only 1
Avaya Aura Quality Monitoring (Avaya QM). Everything has been configured under the "Operation/Quality
Monitoring" tab in the Avaya CR administration window, and the "link to Quality" shows UP on the
"Recorder Status/Server" window. After a few calls are made, it is discovered that no calls are being
recorded correctly.
What are two possible reasons for this? (Choose two.)
A. The field "Can he Service Observed" is set to "N" for the Class of Restriction (COR) assigned the
recorder ports. The field "Can be a Service Observer" is set to "N" for the COR assigned to the extension
b-ordered.
B. The field "Can be Service Observed" is set to "N" for the COR for the agent logged in on the extension
being recorded.
C. The field "Can be a Service Observer" is set to "N" for the COR assigned to the recorder ports.
D. The field "Can be Service Observed" Is set to "N" for the COR assigned to the extension being
recorded.
Answer: C,D

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NO.4 A technician has just installed an Aura Contact Recording (Avaya CR) system that uses Station Bulk
Recording, the customer has provided the list of extensions, login IDs and skills that need to be recorded,
and the technician wants to try one first to validate the configuration.
Which statement describes how to verify that the system is configured correctly.?
A. Add one of the agent login IDs in the table "Station to be Recorder" under "Operation/Station Bulk|
Recording". Then verify from Recorder Status/Ports that one the recorder ports has been assigned to the
extension where the agent is logged in, and that the state shows "Connected".
B. Add one of the extensions in the table "Station to be Recorder"under Operation/Station Bulk
Recording". Then verify from Recorder Status/Ports that one of the recorder ports has been assigned to
the extension, and that the state shows "Connected".
C. No extensions in the system need to be configured as they will automatically be picked up by the
system, once the field "Filter Calls by VDN and/or Skill Hunt Group" under Operation/ Station Bulk
Recording" has been populated with the skills provided.
D. Add one of the extensions in the table "Station to be Recorder" under "Operation/Station Bulk
Recording". Then verify from Recorder Status/Ports that one of the recorder ports has been assigned to
the extension, and that the state shows "Idle".
Answer: B

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NO.5 A technician is installing Avaya Aura Viewer on a large customer site with 500 recording channels. The
customer has an existing SQL database that they want to use.
What would be the correct option for this?
A. Put the database and Viewer on the same server.
B. Put the Viewer on a separate server.
C. Put the Avaya Contact Recording Master (with no IP recording), the TDM Recorder, the database and
the Viewer on the same server.
D. Put the database, the Viewer, and the Avaya Aura Archive on the same server.
Answer: B

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NO.6 While waiting to activate an Avaya Aura Contact recording (Avaya CR) license, some tests are run with
the five-day license.
Once the full license is obtained, what is the path to update the Avaya CR to the full license?
A. System > License > Change License
B. System > Manage Users > Change License
C. General Setup > Recorder > License
D. General Setup > Recorder > Key Management Server
Answer: A

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NO.7 A technician has successfully installed the Avaya Aura Quality Monitoring (Avaya QM) software on a
client site, and needs to configure the software. The Avaya QM solution is being deployed as a single
server solution. As part of the configuration the Voice Cards must be specified.
Which kind of voice card should be created?
A. Dialogic D/240JCT
B. Dialogic D/82JCT
C. VR1000
D. Dialogic DSE DL-300x
Answer: B

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NO.8 It is strongly recommended to install the RedHat operating system (OS) from the kickstart file (ks.cfg).
Which three components are necessary to create a ks.cfg file using the kickstart tool? (Choose three)
A. The IP addresses of the network interfaces
B. The name of extra RedHat Package manager (RPM) packages to be installed
C. The MAC address of the Network Interface Card (NIC) Eth0
D. The IP address of the Network Time protocol (NTP) server
E. The/var partition size
Answer: A,D,E

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NO.9 You have just installed one Avaya Aura viewer system and have made some test calls that appear to
have been recorded successfully by the Avaya Aura Contact Recoding (Avaya CR) system. While being
recorded, one of the test calls was put on and then taken of hold. When you run a query using Avaya CR
Search and replay
you expect to __________ and when you run a query from Viewer, in the Viewer
query Results Windows you expect to _______ for the same call.
A. see two segments which can be connected by means of Universal Call ID (UCID) and you will haveto
listen to two audio files; see only one segment and you will hear only one audio file playing the whole
conversation
B. see two segments which can be connected by means of UCID and you will have to listen to two audio
files; see two segments and you will hear two audio files playing
C. see one segment and you will hear one audio file that stops playing right after the call has b-put on hold;
see only one segment and you will hear only one audio file playing the whole conversation
D. see two segments which can be connected by means of UCID and you will have to listen to two audio
files; see only one segment and you will hear only one audio file stopping right after the call has been put
on hold
Answer: A

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NO.10 A technician has finished installing an Avaya Aura Archive system that has been added to an existing
solution, consisting of three Avaya Aura Contact Recording (Avaya CR) servers and one Avaya Aura
Viewer system.
Before starting the Archive, what can be done to ensure that calls can be archived?
A. fromAuraarchive server, ping each of the Avaya CR servers by means of the name configured in the
"Machine Name fieldinthe"Capture Platform Information" window inside the Viewer application.
B. FromArchiveserver, ping each Avaya CR servers by means of theirIp-addresses.
C. Check that the EWareCalls database was created during archive installation.
D. Verify from the "Recorder Status/Server" window on the AvayaCR thatthe "Link to Viewer" field is
showing "UP".
Answer: A

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