Certification Avaya de téléchargement gratuit pratique d'examen 3001 3302 3303 3301 3305 6207, questions et réponses

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Code d'Examen: 3001
Nom d'Examen: Avaya (Avaya IP Office Configuration and Maintenance Exam)
Questions et réponses: 84 Q&As

Code d'Examen: 3302
Nom d'Examen: Avaya (Avaya Contact Center Control Manager Implementation and Maintenance Exam)
Questions et réponses: 70 Q&As

Code d'Examen: 3303
Nom d'Examen: Avaya (Avaya Proactive Contact Implementation and Maintenance Exam)
Questions et réponses: 82 Q&As

Code d'Examen: 3301
Nom d'Examen: Avaya (Avaya Aura Contact Centre Maintenance & Troubleshooting Exam )
Questions et réponses: 54 Q&As

Code d'Examen: 3305
Nom d'Examen: Avaya (Avaya Aura® Experience Portal with POM Implementation and Maintenance exam)
Questions et réponses: 64 Q&As

Code d'Examen: 6207
Nom d'Examen: Avaya (Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation Exam)
Questions et réponses: 62 Q&As

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NO.1 A customer is installing Avaya Contact Center Control Manager (ACCCM) with two locations and two
Communication Managers (CM). The customer requires that the ACCCM controls the number ranges that
are allowed to be configured for extensions on each CM. Location 1 will be allowed extensions 1000-1999,
and Location 2 will be allowed extensions 2000-2999.
Using ACCCM, how can this be configured.?
A. Add twodial plans in ACCCM. Dial Plan1would be configured for ExtensionsRange1000-1999, Range
Management enabled. Dial Plan 2 would beconfigured for Extensions Range 2000-2999, Range
Management enabled. Dial Plan 1 is assigned to Location 1 and Dial Plan 2 is assigned to Location 2.
B. Add two dial plans In ACCCM. DialPlan 1 would be configured for Extensions Range 10001999, In
Range enabled. Dial (Man A would be configured for Extensions Range 2000-2999, In Range cabled. Dial
Plan 1 is assigned to I oration 1 and Dial Plan 2 is assigned to Location 2.
C. Add one dial plan in ACCCM. The Dial Plan would be configured for Extensions Range 1000-
2999,Range Managementenabled. The Dial Plan is assigned to Location 1 and to Location 2.
D. Add one dial plan in ACCCM. The Dial Plan would be configured forExtensions Range 10002999, In
Rangeenabled. The Dial Plan is assigned toLocation1 and to Locution 2.
Answer: B

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NO.2 What arc three advantages of the Audit Server? (Choose three.)
A. the ability to rollback the CM administration
B. the ability to restart the License, Provisioning, and Synchronizer services in Windowsin event of
afailure
C. the ability to schedule delayed saves during maintenance hours
D. abilitytoprovide a Security Firewall to Avaya Contact Center Control Manager (ACCCM)
E. auditing to a single field level
F. unlimited database entries
Answer: A,E,F

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NO.3 A customer plans to integrate Avaya Contact Center Control Manager (ACCCM) with Active Directory.
Which statement describes the ACCCM requirement that is mandatory for connectivity?
A. The ACCCM server must be a member of the domain or a trusted domain.
B. The LDAP Port must be 636.
C. Provisioning servermust run with Administrative Domain Account.
D. Windows servermustbe 2008 R2 64-bit.
Answer: A

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NO.4 You have Installed Avaya Contact Center Control Manager (ACCCM) and you need to synchronize with
the Communication Manager (CM) for the first time.
Which statement is true regarding the Synchronizer?
A. The synchronizer can be used for initial data migration only.
B. Only the initial synchronization will be done through the Web interface.
C. The Synchronizer can only be used as a sync service that synchronizes information on a daily basis.
D. Only the initial synchronization will be done from the Synchronizer windows application.
Answer: C

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NO.5 The Avaya Contact Center Control Manager (ACCCM) Web UI is responsible for the ACCCM Admin
Web interface. There are multiple functional buttons and action bars available on each tab. The exhibit
depicts the Users tab.
What is the section outlined in red in the illustration?
A. Main details area
B. Organization Chart action bar
C. Quick Search
D. User/agent action bar
Answer: D

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Code d'Examen: 3001
Nom d'Examen: Avaya (Avaya IP Office Configuration and Maintenance Exam)
Questions et réponses: 84 Q&As

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NO.1 Which application can be used in conjunction with one-X Portal to provide full softphone and call
handling capability for users?
A. IP Office Voice Portal
B. IP office Video Softphone
C. IP Office Phone Manager Pro
D. IP Office Softconsole
Answer: B

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NO.2 The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified
extension at a specified time. The telephone will display "Alarm" and the prompt that will play is. "This is
an alarm call please hang up".
Which description is true?
A. The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
B. The telephone display message cannot be changed.
The prompt cannot be changed.
C. The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
D. The telephone display message can be changed.
The prompt can be changed by telephone or can use a .wav file.
Answer: D

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NO.3 .What is the format for an ARS short rode to dial a telephone number on a SIP line with Trunk ID 20?
A. Number: N;
Telephone Number: N ± @ s i pp r pv i de r. co
Feature: Dial Line Group 20
B. Number: N
Telephone Number: N @sipprpvider.com
Feature: Dial
Line Group 20
C. Number: N;
Telephone Number: Nsi7204441000
Feature: Dial
Line Group 20
D. Number: N;
Telephone Number: N sipprpvider
Feature: Dial
Line Group 20
Answer: A

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NO.4 Which license will enable VoiceMail Pro database interactions?
A. Basic Edition
B. Essential Edition
C. Preferred Edition
D. Advanced Edition
Answer: D

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NO.5 From which application are log files required for escalating issues to Avaya support?
A. Manager Report
B. Customer Call Status
C. System Monitor
D. SMDR
Answer: C

Avaya   3001   3001   3001

NO.6 Calls into the IP500 are not ringing to the expected user.
Which statement correctly describes how the Call routing is validated?
A. Use the System Status Application (SSA) to see what user the call is ringing to.
B. Use Customer Call Status (CCS) to see what user the call is ringing to.
C. Capture a System Monitor trace and escalate to Avaya for an answer.
D. Wait until the system Is Idle and place test calls so you can hear which telephone is ringing.
Answer: A

Avaya   3001   3001

NO.7 On the IP Office SIP line, the customer has marked the Network Topology to "None". The IP Office
STUN program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2.
How would IP Office route SIP calls?
A. SIP Calls will be routed by the IP Office NAT table.
B. SIP Calls will be routed by the IP Office routing table.
C. SIP calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
D. SIP calls will be routed on I AN 2 because "Open Internet" is a direct connection to the Internet.
Answer: B

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NO.8 A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to
retrieve voicemail messages and are not using Microsoft Exchange as the message store.
Which protocol must be configured in Microsoft Outlook to access their messages?
A. POP3
B. IMAP
C. HTTP
D. MAPI
Answer: B

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NO.9 A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an
existing Juniper VPN gateway for their remote workers and would like to provide hard telephones for their
remote workers to login at home.
What is needed to accomplish this?
A. modified 46xxsettings.scr file
B. VPN gateway for each remote worker
C. 1616 IP Phone with VPN software
D. modified 46vpnsettings.txt file
Answer: B

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NO.10 Which two are power options for IP telephones on the IP Office? (Choose two.)
A. Class "B" 24 Volt power supply
B. Class "A" 24 Volt power supply
C. Power over Ethernet switch conforming to 802.3af standards
D. 1151D1 individual Power Supply and the 115D2 Individual Power Supply with Buttery Backup
Answer: C,D

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NO.11 Which application will allow a system administrator to see historical inbound and outbound traffic
information on a trunk in the IP Office?
A. Advanced Summary Reporter
B. CallDetail Reporter
C. System Status Application
D. Historical Reporting Application
Answer: C

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NO.12 Where can additional IP Office Service User logins be setup?
A. the IP Office Softphone Application
B. the IP Office System Monitor Application
C. the IP Office Manager Network Configuration
D. the IP Office Manager Security Settings
Answer: D

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NO.13 A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from
anywhere in the network. Which two will allow thorn to do this? (Choose two.)
A. System Status Application
B. Telnet session to the IP Office
C. Web session to the IP Office address
D. SSH session to the IP Office address
Answer: A,C

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NO.14 After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420
DS telephone.
What will resolve the problem?
A. Start the IP Office Manager application.
B. The 5420 DS is corrupted and must be replaced.
C. If IP Office does not restart correctly. Power-off and power-on IP Office and the problem will be
corrected.
D. The CCR lost connection to IP Office. Wait until the LED on the CCR status turns green again and the
telephone will start to work.
Answer: A

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NO.15 When testing an implementation, users are attempting to dial out of the system (outbound tall) and they
receive the message Unobtainable
on the display of their telephones, and the tall fails.
What is the cause of the problem.?
A. The user rights are not defined.
B. The upgrade license is not valid in the IP Office.
C. The lines on the system are out of service.
D. The users have not been assigned a direct dial code.
Answer: C

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